Sentry Security & Investigations Health Services
A Sentry patient sitter writing observation notes on a clipboard

Training programs

Setting the bar for patient support

Excellence in service begins with excellence in training. Our programs go well beyond industry standards, blending safety skills with compassionate patient care.

Our training programs

Non-Violent Crisis Intervention (NVCI)

De-escalation techniques to safely manage and resolve situations with agitated or disruptive individuals.

Gentle Persuasive Approach (GPA)

Specialized training for patients with dementia or cognitive impairments, fostering calm and cooperation.

Mental Health First Aid

The skills to recognize and help people in a mental health crisis, with timely, compassionate support.

First Aid & CPR

Full certification so staff can respond effectively to medical emergencies.

Verbal De-escalation

Calm, empathetic communication that defuses heightened emotions: active listening, validating feelings, and offering choices so people can regain control.

Specialized 1-1 Patient Watch

Built on decades of healthcare experience, this training prepares sitters to manage complex scenarios with confidence.

The result

What our training means for your facility

Enhanced safety

Staff create secure environments for patients, staff and visitors by skillfully managing potentially volatile situations.

Improved confidence

Our team handles complex scenarios with poise, reducing stress for medical staff and administrators.

Comprehensive expertise

Our sitters provide both hands-on care and a safe environment, eliminating delays and improving outcomes.

Contact us

Secure your business today Let's talk about patient support

Tell us what you need protected and we'll get back to you with a free consultation, usually within one business day. Whether it's hospital sitting, long-term care support or help at home, tell us about the patient and we'll be in touch shortly.

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